Safeguarding:

At mode movement, the safety and well-being of all participants is our top priority. We are committed to providing a safe and supportive environment where everyone can enjoy dance, movement activities and creative sessions free from harm.

This policy applies to all staff including freelance and temporary staff working on behalf of mode movement.

1. Commitment to Safeguarding: We have a duty of care to protect all participants from abuse, neglect, and exploitation. All staff, volunteers, and instructors are required to hold a valid DBS when working with children to ensure they understand their responsibilities.

2. Reporting Concerns: Any concerns about the welfare of a participant should be reported immediately to Kitty Denton, owner of mode movement. All reports will be handled sensitively and confidentially, following appropriate safeguarding procedures.

3. Code of Conduct: We expect all staff, volunteers, participants, and visitors to act in a respectful and professional manner. Bullying, harassment, or inappropriate behavior will not be tolerated.

4. Safe Environment: We ensure that our facilities and practices meet health and safety standards, and risk assessments are regularly conducted to maintain a secure environment for all. All staff, volunteers, and instructors are required to have valid public liability insurance.

This policy is reviewed annually to ensure it remains effective and up to date.

Bookings:

Bookings close two hours prior to the class and therefore, won’t be shown on the booking system. You can only make changes to your booking up to 24 hours before the class (two hours for mode members) which can be done through your confirmation email. If you need assistance with rebooking your class, please contact us directly no later than 48 hours after the class. If a class is cancelled by us, you will be contacted directly to rearrange. Please note, only credit notes are given to use towards another class, we don’t offer refunds.

mode member and mode student:

mode member is a monthly membership of either five, ten, fifteen or twenty classes per month. mode member can be used on any classes shown on the booking page. Please note, some workshops are not eligible for mode member discount. Bookings can be changed up to 2 hours before the class. mode member has no joining or cancellation fees and can be changed or cancelled at anytime during the billing cycle. If you do decide to cancel, your membership benefits and payment will continue for the remainder of the month and won't renew. Please note, remaining minutes may show on your membership depending on your class selection. You are entitled to the amount of classes your membership offers. Therefore, any additional bookings will be charged at the prevailing rate.

mode student is a one-off payment providing 4 classes for the price of 3. mode student can be used on any classes shown on the booking page, excluding workshops. Bookings can be changed up to 2 hours before the class. Expires after two months. Your student discount is only valid after sending a copy of your student ID to hello@modemovement.co.uk which is noted on your confirmation email.